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Prepare for your appointment

You have been requested to have a pre-employment medical by your current or potential future employer. Pre-employment medicals help ensure you and your colleagues are not put at risk. They can also help identify any modifications that may be needed to a job to help keep you safe. 

Some jobs require pre-employment and ongoing regular medical screening to keep workers safe, like those working on or around rail lines, coal mining, or in the offshore oil and gas industry.

If you have further questions, please contact your employer/future employer directly.

Pre-employment medicals and health assessments may include an online questionnaire and a face-to-face appointment. The questionnaire will ask about your medical history and is used to ensure any physical assessments are safe for you. It also forms part of the overall result provided to your employer.

The medical will depend on the job you are being assessed for, and may include:

  • Blood pressure
  • Vision
  • Height
  • Weight
  • Drug and alcohol screening
  • Hearing (audiometry)
  • Lung (spirometry)
  • Fitness assessment

Your pre-employment medical may take between 15 minutes to 2 hours, depending on the type of assessment. Please refer to your Candidate Dashboard for more information.

Yes. If you’re applying for a job with a new employer, or changing jobs with your current employer, you will need to participate in a new pre-employment medical assessment if asked to do so by the company. The roles may have different requirements, so the assessments may be different too. 

Many people have had a previous injury in their life. Be honest in your assessment. The assessors are looking to see that there has been appropriate rehabilitation of the injury or illness, and to see if there are any ongoing risks to your safety or the safety of others around you. If there is, they may make a recommendation on appropriate modifications to the workplace to mitigate the risks. 

Some pre-employment medicals and health checks have very strict requirements that must be met in order to pass. These include rail medicals, coal miner medicals, and oil and gas UK medicals. 

Please bring along a letter or any additional information from your GP or relevant health professional (e.g. Psychiatrist, Endocrinologist, Physiotherapist) regarding any health conditions that are being treated, managed or monitored (including but not limited to: sleep disorder, type 1 and 2 diabetes, sports injuries, ADHD and other mental health conditions). Please provide any previous Workers Comp/Workcover injury documentation. If this is not provided at the assessment it may delay your medical result.

You need to bring:

  • Photo identification, like a valid driver’s license or passport
  • Glasses or contact lenses, if you use them
  • A list of your medications, if a drug and alcohol test is included in your medical.

Your assessment paperwork will tell you if you need to bring anything else. Make sure you complete your online questionnaire before your appointment to find out. Talk to your employer/future employer about what’s included in your assessment, if you’re not sure. 


Most health assessments require you to bend, stretch, and may also include some exercise. Please wear:

  • Enclosed footwear, like sneakers
  • Comfortable clothing that you can move in, like gym wear

It’s important you are comfortable and can move unrestricted.

If you have been requested to take a medical health assessment by a company, the company will pay all fees.

If you have personally requested a medical, the full fee is due when you book the appointment.

We do our best to book your appointment at the closest location to you. Some travel may be required due to appointment availability or for specialised assessments. You can talk to our Customer Service Team if you have questions about your assessment location on 1300 552 722.

No. If you are under 18 years old on the day of your appointment, you must be accompanied by a legal guardian. You legal guardian will need to bring their photo ID to the appointment. 

No. You must bring your original, government issued valid (current) ID. The Assessor will need to see the original ID.

We need to see a valid (current, not expired) photo ID to make sure all assessments meet the requirements set out in the Australian and New Zealand standards. Acceptable valid photo ID includes:

  • Drivers License
  • Passport
  • Firearms License
  • Government Staff ID
  • Proof of Age Card
  • Working With Vulnerable People Card
  • High Risk Work Card
  • Student ID

You can bring your child only if they can be left unsupervised for short periods of time, like during an audio assessment.

Assessments are not typically invasive. You may need to remove some layers of clothing to allow for blood pressure measurements, or for a skin check, if this is included in your assessment. 

You do not need to remove your undergarments. 

You can request a gender specific assessor, like a female assessor, if you want. Call 1300 552 722 to discuss your specific needs.

You may be required to take a urine drug and alcohol test. Substances screened for include: 

  • Cannabis
  • Opiates
  • Methamphetamines
  • Amphetamines
  • Benzodiazepines
  • Cocaine
  • Alcohol

You will be asked to pass urine in the presence of one of our assessors. The assessor will always act professional, respectful and with regard to your privacy. 


Make sure you declare any medications to the assessor and on the health questionnaire form, prior to your screening.

Before your appointment

New answer: Your assessor needs to review your answers to the medical questionnaire before your appointment. You need to complete the questionnaire at least 4 hours before your appointment. If you don’t complete the questionnaire before your appointment, your assessment may be delayed or need to be rescheduled.

Yes, but you need to give us 36 hours notice. Failure to notify us may result in a non-attendance fee being charged. You can notify us via your WHA Candidate Dashboard or by calling 1300 552 722 (in Australia) or (XXXX XXXX) in New Zealand. 

If you are running late, call our customer service team on 1300 552 722 (in Australia) or (XXXX XXXX) in New Zealand as soon as you can. We can either let the assessor know, or reschedule your booking. Please be aware that a fee may apply for late notice rescheduling. 

Do not drink more than double the amount of water you would normally drink in a day. If you drink more than this, your sample may be diluted and voided, which could result in a second appointment being required. 

No, you can do a urine drug and alcohol test at any time during your cycle. Just let your assessor know at the time of assessment, as this may show in your test results. 

After the appointment

Your information is maintained securely in-line with Australian Privacy Principles. View our Privacy Policy for more information

No. WHA is an independent third party. We provide an assessment report to the company who requested the medical assessment. Please contact your employer/future employer directly. 

Results are sent to the employer. You can also access and download a copy of your medical results from the candidate dashboard once the assessment has been finalised. Your medical health questionnaire answers can be downloaded at any time, once you have completed your questionnaire. For further information please refer to our privacy statement for more information. 

Assessment results are available to select WHA staff, the requesting organisation (employer), and the candidate taking the assessment. You will sign a consent form before completing any part of the assessment that contains more information on who can access results. 

Results are typically available through our online portal within 24-48 hours of all assessment components being completed. An employer can track the progress of assessments and results through the WHA Portal.

Results are provided through the WHA Portal. They are accessible 24/7. You can download a PDF report from the WHA Portal.

Reporting is available through the WHA Portal. Reports include standard out of the box reporting and customised reports to meet your organisation’s unique needs. 


Please view our Services page for full details on WHAs business offering, including pre-employment medicals, health screening, vaccination programs, and more. 

WHA are specialist in tailored medical and health assessments that meet the unique needs of clients. We provide medical and health screening services to businesses all around Australia and New Zealand, including pre-employment health screening, drug and alcohol screening, legislated medicals, like rail medicals, coal medicals, and oil and gas UK medicals. Find out more on our Services page. 

The cost of a pre-employment medical will depend on what is included in the assessment. Contact us today to talk about your needs. Call 1300 552 722 (Australia) or XXXX XXXX (New Zealand).

WHA clients can access to the WHA Portal by clicking on the ‘Login” tab in the top menu of this webpage. 

To become a WHA client, contact us today via phone (1300 552 722 or XXXX XXXX) or Enquire Now. 

Assessment data is only shared with the candidate/employee and organisation who requested the medical assessment. 

WHA never shares or discloses information about individuals with any 3rd party providers, suppliers or clients. View our Privacy Policy for more information. 

All information is collected and stored in accordance with The Privacy Act 1988 (Privacy Act) under Australian Law. All assessment data and personal information is stored in WHA controlled databases. View our Privacy Policy for more information.