1300 552 722

About Health Assessments - for Candidatess

Your potential employer has requested you take a pre-employment medical to assess your suitability for the proposed role. The primary reason is to prevent work-related injuries that could put you and your future colleagues at risk.
A WHA Health Assessment usually consists of two parts: a questionnaire and the medical. The pre-screen questionnaire is vital for your assessment, and is used by our health assessors to ensure each type of medical assessment performed is safe for you. It also assists the assessor in identifying whether you are suitable for specific tasks. The medical will vary depending on the job role you are being assessed for. However, you should be fully prepared for a urine sample, drug and alcohol screening and/or hearing and vision assessment.

Click here for how to prepare for your assessment.

It is important to complete the questionnaire, at least 4 hours before your medical, so the health assessor has time to review your answers. If you need to complete on arrival, please arrive 15 minutes before your scheduled medical and note your health assessment may take longer than anticipated.
Your medical may take between 15 to 90 minutes depending on the type and number of assessments booked.
If you are applying for a job with a different employer or changing job roles, there will be changes to the medical, to ensure that you are able to perform the inherent requirements of the new job for which you are applying.
If you need to cancel or re-schedule your medical for any reason, please give us at least 36 hours’ notice. Failure to provide this notice may incur a non-attendance fee.

At the very least, you should bring:

  • Photo Identification - Usually a Driver Licence or passport
  • Glasses or Contact Lenses - If you wear corrective lenses. Required for vision tests
  • List of medications

Your Assessment Paperwork may have extra requirements dependant on the assessment required.

Comfortable, non-restrictive clothing that you can move around in, and enclosed in footwear e.g. gym wear and sneakers. Most health assessments require bending and stretching exercises. Some require a demonstration of physical abilities. For these reasons, you should wear appropriate and comfortablt clothing that allows you to move unrestricted
Do not drink more than double the amount of water you would drink on a daily basis. Drinking any more than this may dilute your urine and risk voiding the sample, which could result in a second appointment for a re-test.
No, you can do a drug test at any time, and your results will not be impacted.
If you have been requested to undergo a medical health assessment on behalf of a company, the company will pay all fees.

If you have been requested to undergo a medical health assessment on behalf of a company, the company will pay all fees.

If you have personally requested a medical, 50% of the fee is required at the time of the booking, and the remainder is required on the day.

We endeavour to book your medical at the closest WHA facility possible to your location. However, some travel may be required due to the nature of the medical required, or available appointment times. If you have any concerns with the location or appointment time allocated, please contact our Australian Customer Service Team on 1300 552 722.

Most of our facilities have off-street parking or parking close by. To check, visit our Locations Page or google.

All of your information is maintained securely in line with Australian Privacy Principles. Visit our privacy policy for more information.

No, WHA is an independent third party. We are not involved in any hiring discussions or decisions.

For Businesses and Clients

We offer pre-employment and periodic medicals, in-facility and on-site. If you would like to know more about the actual assessments visit our Services pages
Pre-employment medical testing can determine whether an employee meets the physical demands of a particular job, and whether or not they can safely perform the role. We specialise in tailoring pre-employment medicals to suit the requirements of each specific job position. Medicals can be standalone health assessments or a combination. All medicals are in accordance with Australian State and Territory requirements.
A Pre-Screen Questionnaire (PSQ) is a standalone screening tool booked through the WHA portal and completed on any internet-connected device. A PSQ is reviewed by a health assessor and is a great way of screening lower risk roles at an affordable price, and in a reduced timeframe. The outcome of a PSQ may be a job offer or the first step towards a medical.
The duration of the medical depends on the number of health assessments required within the medical, most commonly it takes between 45 minutes and 90 minutes. Clients are notified of the duration when the medical is requested.
Once the medical has been conducted, results will be available within 24 hours. Where requested in advance, urgent results can be available on the same day. Full tracking and transparency of the booking and medical process is provided in real time.
Results are accessed securely via the WHA portal in real time. Notification is also provided via email.
Regular reports can be compiled for clients, noting the KPIs achieved.
Pre-employment medicals start from $120.00. However, the fee is dependent on the duration and the type of medical assessment undertaken. The location can have an impact on the fee if the medical is conducted in a regional or remote centre.
Customer Service can set up client logins to the WHA portal within an hour of a request. The medical details are confirmed in conjunction with the client.
With extensive coverage across metro and regional Australia and New Zealand we have flexible service delivery options. This means we can provide medical assessments through our national network of owned WHA facilities and affiliated partners, or on-site at your location.

Privacy and Security

No. Information collected at WHA is only accessible to the business who booked a pre-employment health assessment. WHA never shares or discloses information about individuals with any 3rd party providers, suppliers or clients.
Assessment results are stored in WHA controlled databases. All information collected conforms to The Privacy Act 1988 (Privacy Act) under Australian Law.